Milestone interactive and game4u cheating online shoppers

I paid for a ps3 game from game4u.com , a milestone interactive concern on 13th of this month. The site showed my payment details on my account page.after about 4 days i wrote to them asking about shipping details on their email ids listed at the site. there was no reply. i decided to try their facebook page to get to them. on their facebook page a message left on 18th dec was there "Due to the severe Christmas rush all pending orders will be delayed". There also they couldnt be contacted. emails to milestone interactive also didnt get replies. later found several friends at facebook who had same problem with game4u. after talking to them my situation seemed better, but it swept away my last bit of hope. some who had paid several months back have not yet recieved shipment. no one recieved any communication regarding the delay nor did anyone get replies to their mails.phone calls were not answered. all were severly hurt by the total shutting off of all communications by the game4u site and milestone interactive rather than losing money.
The game4u site even now doesnt show the message "Due to the severe Christmas rush all pending orders will be delayed" on any of their pages or talk about any delay. They are still selling unshippable items to clueless customers.

to game4u - we all understand difficulties, and are more that willing to cooperate , but cant stand the arrogance you people have shown so far.